FileBack PC 4.1
Fast & Flexible Backup Software for Microsoft Windows
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FileBack PC Knowledge Base

"Unable to allocate change handle"

The "Auto-Backup on Change" feature of FileBack PC utilizes a feature in Windows to know when a change has taken place in a file or folder.  It does not interject itself into the file system to monitor all file operations.

For the Auto-Backup on Change feature to work, FileBack PC must be notified of changes that take place in the source and/or destination folders.  With this feature active, Windows will notify whenever a change takes place in one of the requested folders.  However, for this feature to work, the following conditions must be met:

  • The folder must reside on a Windows-based PC.  The folder change notification functionality is not supported on other systems, such as Linux or Netware servers, and other devices that rely on similar technologies, such as Network Attached Storage (NAS) devices.  If FileBack PC attempts to request notification from a device which does not support it, the device usually returns an "Incorrect function" error, though this is not always the case.
  • Change notification over networks is only supported by versions of Windows based on NT technologies, such as Windows NT, 2000, XP, 2003 Server, and Vista.  Windows 95, 98, and Me do not support change notification over networks.
  • Change notification over networks only works for mapped drive letter connections, and is not supported for UNC paths.

If a change notification is requested from a networked PC and that computer is restarted or loses its network connection the change notification request automatically expires and notification of the expiration is not sent to FileBack PC.  As such, FileBack PC has a feature (under File / Preferences / General, Renew File Change Notification Requests...) to periodically cancel old requests and issue new requests for notification.  If you find that files are changing on a networked device and FileBack PC is not receiving notification, please turn on this option and adjust the frequency as necessary.

In addition, when a change occurs Windows does not specify which file or folder has changed, so FileBack PC must scan all files and subfolders to determine on its own which files have changed.  Advanced Change Notification (File / Preferences / General / Use Advanced Change Notification) requests notification from each of the individual subfolders under the source/destination folders of each backup job, but there is a limit imposed by Windows how many folders can be monitored, and turning on this option may cause this limit to be exceeded.  In this case, error messages will be added to the log indicating which folders are not being monitored.

Keywords: change handle,auto-backup on change,changes; Applies to: FileBack PC 4.xWas this article helpful? Yes No

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