|I am getting a Startup Warning message|
Whenever you receive a "Startup Warning" error message it is indicating that
FileBack PC is not shutting down properly on your computer. This same
message also appears if your copy of FileBack PC is not starting up properly.
There is a diagnostic code listed as part of the Startup Warning message.
For this code to appear in the first place the same diagnostic code must be
recorded by FileBack PC three times in a row, indicating a continuing
problem. This code indicates the last operation performed by FileBack PC
the last time it was loaded. If you are experiencing startup issues this
code will indicate the step in the startup process which is failing. For other
issues, including improper shutdown, it may be a coincidence that the same
diagnostic code is coming up each time, or an indication that the same operation
is occurring when FileBack PC is being prevented from shutting down.
If FileBack PC will not startup properly on your computer please note the
diagnostic code listed at the bottom of the "Startup Warning" screen. A
few of the codes you might see are:
- Set Mutex: This is an indicator that there may be an issue with
multiple copies of FileBack PC running on the same computer (the Mutex is an
internal indicator used by FileBack PC to determine if multiple copies are
- Service Check/Shutdown: FileBack PC may be having difficulty
checking for and closing the FileBack service on your computer. Please
make sure your user account has sufficient privileges to start and stop
- Build Device List: One of the features of FileBack PC is to
monitor changes in your hardware configuration and allow backup operations
to respond to these changes. A failure reading the portions of the
system registry containing this information may lead to this diagnostic
code. Please take steps to scan your hard disk drive and registry for
damage, and repair as necessary.
- Get Serials: To keep track of the available disks in your system
and make sure that backups are using the proper drives FileBack PC maintains
a list of serial numbers on each of your drives in your computer. If
FileBack PC is giving this diagnostic code one or more of your disk drives
is not responding to FileBack PC's requests for a disk's serial number.
Please be sure that all disks on your system are readable.
- Read Config: FileBack PC is having difficulty reading its
configuration file. Please (temporarily) rename your FileBack.FBCfg
file and re-launch FileBack PC.
- Load Log: One or more of the log files used by FileBack PC cannot
be read. These files are stored in the Logs folder in your FileBack PC
program folder. Temporarily rename your Logs folder and re-launch
Improper FileBack PC Shutdown
Common codes associated with improper shutdowns include:
- Job Completion or Device Change End: FileBack PC was most
likely idle when it was forcibly closed. If the FileBack PC program is
ended abnormally by the Task Manager, or your computer is reset without
being properly shutdown you may see one of these codes. To prevent
this warning message from appearing again and to make sure that FileBack PC
is able to keep its backup jobs and statistics current please be sure that
FileBack PC is closed properly.
|Keywords: startup warning,set mutex,job completion,device change end; Applies to: FileBack PC 4.x||Was this article helpful? Yes No